.support-heading{display:flex;justify-content:space-between;align-items:center;gap:20px}.support-heading h2{font-size:clamp(24px,3vw,35px);margin:5px 0}.support-heading p{margin:6px 0}.support-eyebrow{font-size:12px;letter-spacing:2px;color:#b9aeff}.support-online{color:#6fedbd}.support-warning{color:#ffd16b}.support-kpis{grid-template-columns:repeat(5,minmax(0,1fr))}.support-kpis .admin-kpi{min-width:0}.support-kpis strong{font-size:27px}.support-filters{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;align-items:end;margin:16px 0}.support-filters>input{grid-column:span 2}.support-filters label,.support-details label{display:flex;flex-direction:column;gap:6px;font-size:13px;color:#babee8;min-width:0}.support-filters :is(input,select),.support-details :is(input,select){width:100%;min-width:0;box-sizing:border-box}.support-filter-buttons{display:flex;gap:8px}.support-check{flex-direction:row!important;align-items:center;gap:8px!important}.support-check input{width:16px!important;accent-color:#8360ff}.support-workspace{display:grid;grid-template-columns:minmax(300px,360px) minmax(0,1fr);gap:16px;align-items:start}.support-list-panel{padding:0;overflow:hidden;min-width:0}.support-bulk{padding:14px;display:flex;gap:8px;flex-wrap:wrap;border-bottom:1px solid #464470}.support-bulk label{width:100%;font-size:13px}.support-bulk select{min-width:0;flex:1}.support-ticket-list{max-height:900px;overflow:auto}.support-ticket{display:flex;padding:0 14px;border-bottom:1px solid #383851;position:relative}.support-ticket>input{margin-top:24px;accent-color:#8b6aff;flex-shrink:0}.support-ticket>button{display:block;text-align:start;width:100%;min-width:0;border:0!important;background:transparent!important;padding:18px 10px!important;box-shadow:none!important}.support-ticket button>strong{display:flex;justify-content:space-between;align-items:center;font-size:17px;margin:9px 0 3px}.support-ticket i{background:#8a63ff;color:white;border-radius:15px;min-width:20px;height:20px;text-align:center;font-style:normal;font-size:12px}.support-ticket button>small{display:block;color:#a6b4d9;font-size:12px}.support-ticket p{font-size:13px;color:#b4b9d0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin:9px 0}.support-ticket-top{display:flex;justify-content:space-between;gap:8px;color:#aab9e7}.support-ticket-top b{color:#c6b4ff}.support-ticket-top small{font-size:10px;min-width:0}.support-ticket.active{background:linear-gradient(100deg,#6946bc55,#24234377);box-shadow:inset 3px 0 #9a75ff}.support-ticket.unread:not(.active){background:#33488d20}.support-ticket-labels{display:flex;gap:5px;flex-wrap:wrap}.support-state,.support-priority{border-radius:7px;padding:4px 6px;font-size:10px;font-weight:800;background:#42477966;line-height:1.5}.support-state.waiting_support{background:#9a602436;color:#ffce79}.support-state.waiting_user{background:#2584b536;color:#91dcff}.support-state.resolved,.support-state.closed{background:#20715d36;color:#7de3b5}.support-priority.urgent,.support-priority.high{background:#9c315136;color:#ffb0c6}.support-conversation{padding:0;overflow:hidden;min-width:0;position:sticky;top:16px}.support-chat-heading{display:flex;justify-content:space-between;align-items:start;padding:22px 22px 12px;gap:14px}.support-chat-heading h2{font-size:24px;margin:6px 0}.support-chat-heading small{color:#c6b4ff}.support-chat-heading p{font-size:12px;color:#abb9dc;word-break:break-word;margin:5px 0}.support-chat-heading .support-state{max-width:150px;text-align:center}.support-chat-actions{display:flex;flex-wrap:wrap;gap:8px;padding:0 22px 15px}.support-chat-actions button{font-size:12px}.support-details{padding:12px 22px;border-top:1px solid #38395f;border-bottom:1px solid #38395f;background:#080d232f;font-size:12px}.support-details summary{cursor:pointer;color:#bfcaed}.support-details form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;padding:15px 0}.support-account-info{display:flex;flex-direction:column;gap:8px;margin:12px 0;color:#adbce0}.support-account-info code{overflow-wrap:anywhere;font-size:12px}.support-messages{height:clamp(280px,48vh,630px);overflow:auto;padding:22px;background:linear-gradient(160deg,#11172b,#161a37);display:flex;flex-direction:column;gap:14px;overscroll-behavior:contain}.support-bubble{align-self:flex-start;max-width:90%;border:1px solid #44446c;border-radius:4px 16px 16px;background:#242948;padding:12px 15px;min-width:160px;box-sizing:border-box}.support-bubble.admin{align-self:flex-end;border-radius:16px 4px 16px 16px;background:linear-gradient(135deg,#443083,#322858);border-color:#7962ba}.support-bubble.note{align-self:stretch;max-width:100%;background:#67521b29;border:1px dashed #a08845;border-radius:12px}.support-bubble header{display:flex;flex-wrap:wrap;gap:8px;justify-content:space-between;font-size:12px;color:#c2c9e6}.support-bubble header small{font-size:9px;color:#aab4d4}.support-bubble p{font-size:14px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere;margin:6px 0}.support-event{align-self:center;max-width:100%;color:#9da8cc;font-size:10px;text-align:center;display:grid;gap:3px;overflow-wrap:anywhere}.support-event span{font-family:monospace}.support-delivery{font-size:10px;color:#b9c2e9;margin-top:6px}.support-delivery.sent{color:#86e6bf}.support-delivery.uncertain,.support-delivery.failed,.support-delivery.blocked{color:#ffd492}.support-delivery button{font-size:10px;padding:3px 8px!important}.support-attachment{display:block;color:#9ad6ff}.support-attachment img{max-width:100%;max-height:240px;border-radius:10px;margin:6px 0;object-fit:contain}.support-composer{padding:16px 22px;background:#20243e}.support-composer-tabs{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:10px}.support-composer-tabs button,.support-composer-tabs select{font-size:12px;padding:8px 12px!important}.support-composer-tabs button.active{background:#704cce;border-color:#947cff}.support-composer-tabs select{margin-inline-start:auto;max-width:150px}.support-composer textarea{width:100%;box-sizing:border-box;border-radius:12px;background:#10182b;padding:13px;border:1px solid #4d5078;color:#eef1ff;resize:vertical;font:inherit;font-size:14px;min-height:90px}.support-composer footer{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:10px}.support-composer footer>button{margin-inline-start:auto;font-size:13px}.support-upload{font-size:11px;color:#a8bfff;cursor:pointer}.support-upload input{max-width:140px;display:block;margin-top:5px;font-size:10px}.support-composer [data-support-file]{font-size:10px;overflow-wrap:anywhere}.support-empty{padding:70px 25px;text-align:center;color:#a7b7dc}.support-empty>span{display:block;color:#ba98ff;font-size:48px;margin-bottom:20px}.support-older{align-self:center}.support-back{display:none}.support-list-panel>[data-support-more]{margin:14px;width:calc(100% - 28px)}
@media(max-width:1000px){.support-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.support-workspace{grid-template-columns:minmax(255px,300px) minmax(0,1fr)}.support-filters{grid-template-columns:repeat(3,minmax(0,1fr))}.support-filters>input{grid-column:1/-1}}
@media(max-width:740px){#admin-content:has(.support-workspace.has-ticket) :is(.support-filters,.support-kpis){display:none}.support-workspace{display:block}.support-conversation{position:static;margin-top:14px;display:none}.support-workspace.has-ticket .support-list-panel{display:none}.support-workspace.has-ticket .support-conversation{display:block}.support-back{display:block;margin-bottom:12px;font-size:12px}.support-filters{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;padding:14px}.support-filter-buttons{grid-column:1/-1}.support-filter-buttons button{flex:1}.support-heading{padding:16px}.support-heading button{font-size:12px}.support-kpis{gap:8px;grid-template-columns:repeat(2,minmax(0,1fr))}.support-kpis .admin-kpi{padding:14px}.support-kpis strong{font-size:22px}.support-chat-heading{padding:16px 14px 10px}.support-chat-heading h2{font-size:21px}.support-chat-actions{padding:0 14px 14px}.support-details{padding:12px 14px}.support-messages{padding:14px;height:50vh;min-height:280px}.support-composer{padding:14px}.support-bubble{max-width:96%;min-width:120px}.support-composer-tabs select{margin-inline-start:0}.support-ticket-list{max-height:none}}
.support-link-icon{display:grid;place-items:center;width:48px;height:48px;border-radius:14px;background:linear-gradient(135deg,#8262ff,#342a85);font-size:25px;flex-shrink:0}.settings-content>[data-diggo-support]{margin:16px 0;display:flex}
.support-heading>button{white-space:nowrap;flex-shrink:0}.support-heading>div{min-width:0;flex:1;overflow-wrap:anywhere}.support-heading{gap:12px}.support-chat-heading h2{overflow-wrap:anywhere}
.support-photo{display:flex;align-items:center;justify-content:center;width:360px;max-width:100%;height:220px;margin:8px 0;border-radius:10px;background:#11162b;overflow:hidden}.support-photo img{display:block;width:100%;height:100%;max-height:none;margin:0;object-fit:contain}.support-photo.unavailable{display:none}.support-attachment>span:last-child{display:block;font-size:12px;overflow-wrap:anywhere}.support-bubble:has(.support-photo){width:390px;max-width:90%}
.support-template-picker{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.3fr);gap:10px;margin:12px 0 6px}.support-template-picker label{display:grid;gap:6px;min-width:0;color:#c6c6eb;font-size:11px}.support-template-picker :is(input,select){width:100%;max-width:100%;min-width:0;box-sizing:border-box;padding:10px 12px!important;font-size:12px}.support-template-hint{font-size:11px;line-height:1.5;color:#b7b9df;margin:8px 0;overflow-wrap:anywhere}.support-composer [data-support-english-help]{font-size:11px;line-height:1.5;color:#b7b9df}.support-composer [data-support-note-help]{padding:6px 9px;border:1px solid #a08845;border-radius:7px;background:#67521b29;color:#ffdd92;font-size:11px}.support-template-picker optgroup{font-style:normal}.support-template-picker :disabled{opacity:.6}
@media(max-width:540px){.support-template-picker{grid-template-columns:minmax(0,1fr)}.support-template-picker label{font-size:12px}.support-template-picker :is(input,select){font-size:13px;min-height:42px}}

.support-attachment[data-support-zoom]{cursor:zoom-in}.support-image-viewer{width:min(1100px,calc(100% - 24px));max-width:none;max-height:calc(100dvh - 24px);padding:12px;border:1px solid #9585e589;border-radius:20px;background:linear-gradient(145deg,#252749,#101a32);color:#f5f1ff;box-shadow:0 20px 80px #05092299;font:13px/1.4 var(--font)}.support-image-viewer::backdrop{background:#040817da;backdrop-filter:blur(5px)}.support-image-viewer>header,.support-image-viewer>footer{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.support-image-viewer>header{justify-content:space-between;margin-bottom:10px}.support-image-viewer>header strong{min-width:0;overflow-wrap:anywhere;flex:1}.support-image-viewer button{min-height:40px;min-width:40px;border:1px solid #9881d96b;border-radius:10px;background:#40356a;padding:7px 10px;line-height:1.25;font-size:12px}.support-image-viewer>header button{font-size:24px;padding:3px}.support-image-stage{height:min(70dvh,calc(100dvh - 160px));min-height:130px;position:relative;overflow:hidden;border-radius:13px;background:#080e21;touch-action:none;direction:ltr}.support-image-stage.zoomed{cursor:grab}.support-image-stage.zoomed:active{cursor:grabbing}.support-image-stage img{position:absolute;left:50%;top:50%;max-width:none;max-height:none;border-radius:0;margin:0;transform-origin:0 0;pointer-events:none;user-select:none}.support-image-status{position:absolute;inset:0;display:grid;place-items:center;pointer-events:none;text-align:center;padding:14px;color:#c0c9e9}.support-image-viewer>footer{justify-content:center;margin-top:10px}.support-image-zoom{min-width:45px;text-align:center;font-variant-numeric:tabular-nums;direction:ltr;color:#ffdf8a}@media(max-width:400px){.support-image-viewer{padding:9px}.support-image-viewer>footer{gap:5px}.support-image-viewer button{font-size:11px;padding-inline:7px}}

/* Private account dossier: bounded lists keep the conversation available. */
.support-account-panel{margin:10px 18px 18px;padding:14px;border:1px solid #68608e;border-radius:16px;background:linear-gradient(135deg,#242344,#131d34);min-width:0;font-size:12px}
.support-account-panel header{display:flex;justify-content:space-between;align-items:center;gap:8px}.support-account-panel header strong{font-size:14px;overflow-wrap:anywhere}.support-account-panel button{font-size:11px;min-height:36px;padding:7px 10px!important;max-width:100%;white-space:normal}
.support-account-flags{display:flex;gap:6px;flex-wrap:wrap;margin:12px 0}.support-account-badge{display:inline-block;padding:4px 7px;border:1px solid #8e7cbd55;border-radius:8px;background:#52447742;font-size:10px;color:#d3d6f7;white-space:normal;overflow-wrap:anywhere}.support-account-badge.danger{color:#ffc6d1;border-color:#ff819b7a;background:#a6385333}.support-account-badge.success{color:#9decca;border-color:#60c5a35a;background:#2a836230}.support-account-badge.waiting{color:#ffdb8a;border-color:#e8bc615a;background:#8c69262b}
.support-account-kpis,.support-account-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.support-account-kpis>div,.support-account-grid>div{min-width:0;display:flex;flex-direction:column;gap:5px}.support-account-kpis small,.support-account-grid small{color:#aebbe3;display:block;line-height:1.4}.support-account-kpis span{font-size:15px;font-weight:800;color:#fff}.support-account-panel :is(span,p,small,strong,code,a){overflow-wrap:anywhere}.support-account-panel code{font-size:11px;display:block;white-space:normal;word-break:break-all;user-select:text}.support-account-panel a{color:#90d9ff}.support-account-panel p{line-height:1.6}.support-account-panel .support-account-restriction{padding:8px 10px;background:#92294333;border-radius:9px;color:#ffbbc9;margin:12px 0 0}
.support-account-dossier{border-top:1px solid #655b8655;margin-top:14px}.support-account-dossier>summary{cursor:pointer;padding-top:12px;font-weight:800;color:#c9bcff}.support-account-dossier>summary span{font-weight:400;font-size:11px;display:inline-block;margin-inline-start:8px}.support-account-work{max-height:min(70vh,820px);overflow:auto;overscroll-behavior:contain;padding-top:10px;scrollbar-width:thin}.support-account-toolbar{position:sticky;top:0;display:flex;align-items:flex-start;gap:8px;padding:6px 0;background:#1b203b;z-index:1}.support-account-toolbar nav{display:flex;gap:5px;flex-wrap:wrap;flex:1;min-width:0}.support-account-toolbar nav button.active{background:#6742ad;border-color:#b29aee}.support-account-panel [data-account-body]{padding:12px 2px}.support-account-grid{grid-template-columns:repeat(2,minmax(0,1fr));margin:12px 0}.support-account-address{padding:10px;background:#0d1427;border-radius:10px}.support-account-help{font-size:11px;color:#b7bedb}.support-account-notes{white-space:pre-wrap}.support-account-panel h4{color:#dfd4ff;font-size:14px;margin:16px 0 8px}.support-account-panel section p small{display:block;color:#98b0d4;font-size:10px}
.support-account-filter{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:12px}.support-account-filter :is(input,select){min-width:0;max-width:100%;flex:1;padding:9px!important;font-size:11px}.support-account-filter input{flex-basis:100%;box-sizing:border-box}.support-finance-item,.support-referral-item,.support-network-item{padding:12px;border:1px solid #62608a;border-radius:12px;background:#151d34;margin:9px 0}.support-finance-item>summary,.support-referral-item>summary{cursor:pointer;display:flex;gap:7px;align-items:center;flex-wrap:wrap}.support-finance-item>summary>small,.support-referral-item>summary>small{width:100%;font-size:10px;color:#9db4de}.support-person{text-align:start;border:0!important;background:transparent!important;box-shadow:none!important;color:#aee1ff!important;padding:0!important;min-width:0;max-width:100%}.support-person small{display:block;font-size:10px;color:#b4bddd;line-height:1.4}.support-network-item>strong{font-size:14px}.support-network-item>p{color:#a1b1d1;font-size:10px}.support-links-toolbar{display:flex;gap:7px;flex-wrap:wrap}.support-connection-row{padding:9px 0;border-bottom:1px solid #51557566;display:flex;gap:8px;align-items:start;flex-wrap:wrap}.support-connection-row>small{display:block;width:100%;font-size:10px;color:#a6b6d7}.support-task-row{display:grid;gap:5px;padding:9px 0;border-bottom:1px solid #3b436888}.support-task-row>span,.support-task-row>small{font-size:10px;color:#aebde3}
@media(max-width:740px){.support-account-panel{margin:8px 12px 14px;padding:12px}.support-account-toolbar{flex-wrap:wrap}.support-account-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.support-account-kpis>div:last-child{grid-column:1/-1}.support-account-grid{gap:12px 8px}}